Classroom Technology
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Teaching with NUflex technology in the classroom leverages existing teaching tools, including Canvas, Zoom, and Microsoft Teams. Many of the classrooms across Northeastern are optimized to allow instructors to easily teach a course with the methods of their choosing and with which they are most familiar.
Need Technology Support in the Classroom?
If in need of in-classroom support in Boston, email [email protected] Monday through Friday from 6 a.m. to 9 p.m. ET, Saturday, 8 a.m. to 6 p.m. ET, and Sunday 1 p.m. to 5 p.m. ET for immediate support dispatch. Include the building name and classroom number in the subject of the email. For assistance for campuses outside of Boston, email [email protected].
Have a question or need support afterhours? Northeastern tech support is available around the clock in a variety of options. For technology questions or assistance, contact the IT Service Desk or visit the Tech Service Portal 24 hours a day, 7 days a week via: chat, email, or phone to find answers and explore services. Call 617.373.HELP [4357] to speak with a support representative, or email [email protected].
To check a status of a ticket, visit the Tech Service Portal. Under My Tickets, view ticket status and communicate with the agent working on the issue if needed. If calling the IT Service Desk for an update or letting your chair know about the problem, please provide the ticket number so that ITS staff can quickly locate the specific case.
Wondering how to design exams for a class with both in-person and remote students?
Although most students are attending class in person, there may be a few students who are attending remotely during exam times. Instructors are encouraged to offer options most appropriate for the course context and the student. Please review these ideas prepared by Academic Technologies and CATLR for accommodating remote exam takers.
Classroom Types
NUflex Auto and Manual Classrooms
Classrooms equipped with NUflex technology support conferencing tools such as Zoom or Microsoft Teams and uniquely support digital flexibility by providing professional quality cameras and mics to ensure optimal video and audio quality.
- NUflex Auto classrooms have full NUflex capabilities including the ability to have the cameras switch between active speakers.
- NUflex Manual classrooms have cameras that may be manually switched between different views of the room.
NUflex Carts
Standard
Standard classrooms support conferencing tools such as Zoom or Microsoft Teams. To ensure optimal audio quality, instructors can request a wireless Lav microphone prior to arriving in the classroom.
Teams Classrooms
Teams Classrooms remove the technical barrier of virtual presenting and collaborating by being simple, easy to use, and consistent across all rooms with this technology. Classrooms include a mix of spaces with hardwired devices and carts with Teams technology. All spaces functionally operate in the same way and offer the same resources.
Classroom Features Comparison
| Room Feature | NUflex Auto | NUflex Manual | NUflex Carts | Standard | Teams Classrooms |
|---|---|---|---|---|---|
| Cameras | 
Professional quality cameras that can auto switch between active speakers |
Professional quality cameras that be switched between active speakers to focus on instructors and students |
Fixed on cart |
Pan-Tilt-Zoom camera to capture instructor and fixed camera for students |
Pan-Tilt-Zoom camera with AI Autoframing to capture the instructor as they move about the front of the room |
| Lecture Capture Microphones* |
Professional quality ceiling-mounted mics that can auto switch to pickup active speakers |
Professional quality ceiling-mounted mics that can be manually switched between active speakers |
4-6 shotgun mics for instructor and students |
2 ceiling-mounted mics for instructor and handheld mic for students |
Directional microphones in ceiling or below the room display. |
| Projector or Display |
Projector | Projector | Mobile Cart – 1 display Studio Cart – 2 displays |
Projector | Projector(s) or Display(s) depending on room size |
| Wireless Display |
Solstice |
Solstice |
Solstice |
Available in some rooms | Via Teams or Zoom meetings |
| HD Audio/Video Conferencing | |
|
|
Available, but may be limited in quality due to existing room hardware | Available, One-touch join |
| Touch Panels | |
|
|
Available in some rooms. Other rooms have push button panels. |
|
| Digital Whiteboard | Not available | Not available | Not available | Not available | In some rooms via Whiteboard cameras or touch-display are available. Both Whiteboard and Touch Displays support same functionality. |
NUflex Auto
| Cameras | Professional quality cameras that can auto switch between active speakers |
| Lecture Capture Microphones* | Professional quality ceiling-mounted mics that can auto switch to pickup active speakers |
| Projector or Display | Projector |
| Wireless Display |
Solstice
|
| HD Audio/Video Conferencing | |
| Touch Panels | |
NUflex Manual
| Cameras | Professional quality cameras that can be switched between active speakers to focus on instructors and students |
| Lecture Capture Microphones* | Professional quality ceiling-mounted mics that can be manually switched between active speakers |
| Projector or Display | Projector |
| Wireless Display |
Solstice
|
| HD Audio/Video Conferencing | |
| Touch Panels | |
NUflex Carts
| Cameras | Fixed on cart |
| Lecture Capture Microphones* |
4-6 shotgun mics for instructor and students |
| Projector or Display | Mobile Cart – 1 display Studio Cart – 2 displays |
| Wireless Display |
Solstice
|
| HD Audio/Video Conferencing | |
| Touch Panels | |
Standard
| Cameras | Pan-Tilt-Zoom camera to capture instructor and fixed camera for students |
| Lecture Capture Microphones* | 2 ceiling-mounted mics for instructor and handheld mic for students |
| Projector or Display | Projector |
| Wireless Display | Available in some rooms |
| HD Audio/Video Conferencing | Available, but may be limited in quality due to existing room hardware |
| Touch Panels | Available in some rooms. Other rooms have push button panels. |
Teams Classrooms
| Cameras | Pan-Tilt-Zoom camera with AI Autoframing to capture the instructor as they move about the front of the room |
| Lecture Capture Microphones* | Directional microphones in ceiling or below the room display. |
| Projector or Display | Projector(s) or Display(s) depending on room size |
| Wireless Display | Via Teams or Zoom meetings (Link KB) |
| HD Audio/Video Conferencing | Available, One-touch join |
| Touch Panels |
|
| Digital Whiteboard | In some rooms via Whiteboard cameras or touch-display are available. Both Whiteboard and Touch Displays support same functionality. |
Find Classroom by Type
Additional NUflex Classroom Resources
Demonstrations, quick guides, consultations, and other training options are available to help instructors teach with digital flexibility and work with NUflex classroom technology. Visit the ITS Training website find these resources and learn more.